Delivery costs (if applicable) is indicated under the additional information tab when viewing the item.
Delivery is free of charge for most items in South Africa, excluding the extreme rural areas. If you are unsure whether you are living in an extreme rural area, or for a quotation on delivery to such an area, please contact us before closing your order.
Where delivery is free of charge (as indicated in the description) you may close your order and pay without contacting us for a delivery quotation.
In a few cases, delivery by way of our normal couriers is not possible, because of the weight or size of the artwork. This is indicated in the description and you need to contact us for a delivery quotation to your delivery address.
Delivery to extreme rural areas and international deliveries (any delivery outside the borders of the Republic of South Africa) is not free of charge and you need to contact us for a delivery quotation to your delivery address.
Where a delivery fee is payable, we will create a once-off “Postage and freight” item with the delivery charge for you to add to your trolley before you continue to check-out. You will also receive instructions as to how to add the delivery fee to your order.
Please contact us for any queries regarding this.
Delivery will only be done after full payment including the delivery item (if applicable) was received and is normally done through a courier company. Orders will be processed within 3-7 working days if no new framing is required and an email outlining the postal/courier tracking number will be forwarded to you. If framing/re-framing is needed, a new timeframe will be communicated to you (normal delivery times plus an additional 4-7 working days after finalizing framing needs).
The buyer is liable for supplying the correct postal/delivery details, as well as collecting the parcel from the selected depot where it is not door-to-door delivery. Any additional costs incurred because of incorrect addresses or non-collection will be for the cost of the buyer.
Any person other than the buyer who receives the products at the delivery address is presumed to be authorized to accept delivery on the buyer’s behalf. Please arrange that you or your authorized representative is available to accept your purchases at the delivery address and that appropriate access will be made available. Regular updates as to where the parcel are will be made available to you by way of tracking resources.